top of page
FAQ: FAQ
  • What can I expect from the first Kinesiology session?
    The first session will be a full, comprehensive assessment. We'll chat all about your training and injury history, take some body measurements, measure some vital signs, take you though a few movement screens, and some sub-maximal testing. From there, we'll collaborate on a training plan tailored to you!
  • What can I expect from my first massage treatment?
    Massage therapy has many benefits as well as risks. During your first treatment, if you're a new patient, there will be a longer history intake along with assessments before the massage. This means you will not receive a full 60 minutes of hands-on time. However, in subsequent treatments, the intake and/or assessment will be less time!
  • What if I need to cancel a session?
    We require AT LEAST 24 hours notice if you need to cancel a session. Otherwise all other cancellations inside the 24-hour window will count against you, and a deduction will occur from your training package. Of course, life happens and gets in the way, so we will use our discretion accordingly. You can easily cancel your session in your Jane client account as well.
  • How long will it take to see results?
    This depends on the person and on a wide range of factors including, but not limited to: age, gender, training age, training frequency, patience, diet, sleep, stress, etc. On average, you will see neuromuscular gains within 2-4 weeks and physical gains in about 6-8 weeks. ​ Through the three E's (Educate, Empower, Excite) we hope to be able to shift your mindset to focusing on your "why" and on the journey, rather than the destination in order to achieve long-term success. We generally recommend clients work with us for a MINIMUM of 8 weeks to see some results.
  • How much does it cost to train?
    We would like to answer this in two parts. First, by showing a certain quote we learned from another professional: "Paying for 'health' seems absurd to many until it's taken from you... then suddenly no amount of money is too much to get back to where you were. You might as well invest in becoming Superman, rather than waiting to drain your bank account trying to get back to Clark Kent." Secondly, we can't give a concrete answer because it truly depends on a lot of things! We won't lie to you, hiring a coach to work with you 1-on-1 is an investment and future you will thank you later. We can give you a better idea of the cost after we chat about your history and your goals. We want to help you improve your quality of life WHILE achieving these goals so send us a message here so we can get started!
  • How does your billing system work?
    We use Jane as our booking, scheduling, and billing software. Upon making your profile as a new client, you will be asked to input a credit card in your Jane client profile and that's how we will charge sessions. Inputting your credit card reserves your spot and it also protects both of us from late cancellations and no shows. The spot is reserved just for you.
  • I still have a question that needs answering!
    No problem! Email us here or give us a call here! :)
14.png

NEXT LEVEL KINETICS

114-275 Fell Ave (inside Soul Fitness), North Vancouver, BC V7P 2J9 | info@nextlevelkinetics.ca | 604-626-5502 or 604-842-8176

  • Instagram

Follow Us

©2024 Next Level Kinetics

bottom of page